Around April 11, 2026, from 6:18 to 6:48 (UCT), a technical issue occurred where frequent network errors prevented the app from being played normally. We sincerely apologize for the inconvenience caused by this issue.
As an apology, we have issued compensation on today, April 14 (Japan Time), 2026 as detailed below.
To ensure fairness, we have provided different compensation for affected users and all users based on the game logs.
Compensation Details
1. Compensation for Affected Users
Eligibility: Users who were planting flowers during the period of the technical issue.
Items:
Blue Parrot Tulip Petals ร20
White Parrot Tulip Petals ร20
Yellow Parrot Tulip Petals ร20
Red Parrot Tulip Petals ร20
Blue Canola Petals ร20
White Canola Petals ร20
Yellow Canola Petals ร20
2. Compensation for All Users
Eligibility: All users who created an account by April 11, 2026, at approximately 07:00 (UCT).
Items:
April Event Points (Stroopwafels) ร200
Receipt due date: April 28, 2026, 23:59 (Local Time)
Important Notes:
- Users eligible for Compensation 1 are also eligible for Compensation 2, please expect two separate compensation pop-up messages.
- If the pop up of compensated items does not appear, please try restarting the app.
- Please note that you will not be able to receive the items after the receipt due date.
We apologize for any inconvenience this may have caused. We look forward to your continued support of Pikmin Bloom.