i cant unlink my account from pikmin bloom for some reason, every time i try to unlink it i get an error message telling me i have to link a different account before i can unlink the old one but i dont know how to link a new account?
i already went into the original account and revoked pikmin bloom’s access to the account info thinking it would unlink in the app but apparently not… cant regain access either so im kinda stuck here help lol
Hello @hiropees Welcome to the community forum. It would be best to contact us through the in-app support feature so we can assist you better! We’re hoping to hear from you soon!
To unlink an account you have to link another method (ex. google, facebook or nintendo’s one) in Link accounts (dont have the game in english )
See for facebook, google, nintendo o apple ID in Accounts, you can add one or multiple by clicking in each one of them.
After linked the other account(s), they have a checkbox in the right.
Exit the game and enter with a different method to the one that you want to unlink (or change)
The method you use to entry doesnt allow to unlink, that is common for all niantic’s games.
To unlink the account, click in the checkbox and later Unlink it.
Ex. If you enter with gmail you cant unlink it in that session
If you enter with facebook (even if it is the same email), you can unlink google one.
For this… Try the classic troubleshooting (I think without success)
Usually the classic is step by step, but for you: force close, empty cache and empty data all at once and restart the app.
Use the old account to enter.
If you are lucky, this go to nintendo’s account and ask if you want to link pikmin bloom, say Yes
After the Yes, do the steps for link another account and change to the new one.
If you cant enter, contact Nintendo telling the incidence with your old account (I think they can solve it)