Completed weekly challenge but no seedling

Is anyone not receiving a seedling after completing weekly challenge(walking)?

Hello @kazkazkazkazkaz . Welcome to the community forum. Could you please contact us through in-app support so we can check and assist you better? Please choose General Questions when you contact us.

I already did, but thanks

Have space in your seedling storage? The ones from expedition counts and see if you have a Receive later button in the challenge (before the week ends)

Thank you for your reply. What happened was that after completing my challenge with 4 other friends, I found that I didn’t get the seedling, so I asked the support, then they said I discarded the seedling right after I received it, which I didn’t do. So I asked one of the friends if she got the seedling, and she said she didn’t get it either. She also asked the support, and they said they have no record of her discarding the seedling so it must be in her storage somewhere(but she confirmed that she doesn’t have one). We are both level 90+ so we are pretty familiar with the game, so we are very much puzzled. The support is not willing to help us any further, so I was just wondering if anyone else had the same experience recently so that I may be able to convince the support to take a look at this matter deeper…