Can't claim anything from expeditions bug

[valiusita]

Hi, I’m an old player who recently reinstalled the game after some months not playing it. I’ve struggled with a bug that doesn’t let me claim my gifts or fruit. This is very frustating because I need to complete expeditions level up and I can’t advance on the current event.

I have some images about the bug, in short the pikmins that give me the fruit stay in place after giving the postal, but after that the screen stays still. If I go back and reenter the squad the pikmins stay bugged. They don’t go for nectar nor join the squad.

Also, I have about 4 expeditions I can’t complete. Here I have some images that can help see what’s going on with them.

I sent 2 messages about this to the client service in the game. I’m aware that others struggle with this as well. I hope this images can help to fix this.

[valiusita]

The images from the expeditions shows that the pink pikmin with the lemon is ready to give it to me. But that image was taken after the others I showed claiming this fruit.

The others 2 images shows that I can’t progress in anything because they require completing expeditions to be completed.

This is all I can show. Hope this gets fix because I like the game and always come back and try it more and more. But things like this can drive old players to not revisit it.

[NianticModAM]

Hello @valiusita Welcome to the community forum. Could you please contact us through in-app support so we can check and assist you better? Please choose General Questions when you contact us.