[Compensation Notice] Issue Regarding Rewards for Festival Mushrooms in the Challenge Anywhere

During the “Pikmin Bloom Journey 2026: Challenge Anywhere” held from May 29th to May 31st, an issue occurred where users meeting the following conditions were unable to receive “Mystery Boxes” when participating in “Festival Mushrooms.”

■ Conditions for Affected Users:

  • Festival Mushroom Appearance Time: After June 1st, 0:00 (KST) = May 31st, 15:00 (UTC)

  • User Complete Time: Until May 31st, 11:59 PM (User’s Local Time)

Upon investigation, we discovered that this was caused by the eligibility for Mystery Boxes being processed based on Korea Standard Time (KST) instead of each user’s local time.

We deeply apologize for the inconvenience this has caused. Accordingly, we will be distributing compensation starting today, June 11, 2026 (JST), as outlined below.

Compensation Details 1

  • Eligibility: Users who were affected by this issue and did not receive their Mystery Box properly.

  • Compensation Items: * 500 × June Event Points

Compensation Details 2

  • Eligibility: Users who, upon adding 500 points per affected mushroom participation (the maximum points obtainable per mushroom), now meet the requirements to unlock the May Mii Costumes.

  • Compensation Items: * The applicable May Mii Costume(s)

Claim Deadline: Until June 30, 2026, 11:59 PM (UTC)

Important Notes

  • If a “Festival Mushroom” was defeated after May 31st, 11:59 PM in your local time (after the event period ended), no “Mystery Box” is awarded by design, and this is not eligible for compensation.

  • Depending on the number of affected mushroom participations, it is possible to receive multiple May Mii Costumes as compensation.

  • If the item claim screen does not appear, please try restarting the app.

  • Please note that you will not be able to claim these items after the claim deadline has passed.

We sincerely apologize once again for the inconvenience caused. Thank you for your continued support of Pikmin Bloom.