I’m a new player experiencing the various step count issues (steps not being counted or step count dropping during the day) and I’ve noticed that the step counts in my log are innexact. For example I’ve registered over 15k steps yesterday and my log says 1600… This problem is true for every day on my log.
Hello @izly . Could you please contact us through in-app support so we can check and assist you better? Please choose General Questions when you contact us.
Hi @NianticModEH,
My game is in french, I cannot find anything like general question in the options and every time I report something I get an automated message stating that I won’t get any personalized answer or help…
Hello @izly . Please choose something close to the issue you are reporting when you contact us.