[Compensation completed] Incorrect contents of the Valentine’s Day Gift Pack

There was an issue in which “Mushroom Recharge Ticket” was displayed as an item included in the Valentine Gift Pack when purchased, but the item actually sent to the recipient was a “Weekly Challenge Ticket”.

This issue was resolved on February 13, 2024 at approximately 10:03AM (JST), and Valentine’s Day gift packs purchased after this time will include the “Mushroom Recharge Ticket” in their contents.

Also, as a token of our apology, the following items have been granted to eligible users.

Eligible users

All users who purchased Valentine Gift Pack before February 13, 2024 at 10:03AM (JST)

Receipt due date: April 30, 2024 14:59 (UTC)

Granted items for all eligible users

The following items will be granted for the number of “Valentine Gift Packs” purchased before the issue has been resolved.

  • Mushroom Recharge ticket

Note:

  • The granted mushroom recharge tickets cannot be sent to friends. If you wish to send them, please contact in-app support and select the category “General Questions”. Please see this support article for instructions on how to contact us.
  • If you can not see the item dialogue, please try restarting the app.
  • Please note that you will not be able to receive the items after the receipt due date.
  • If you have experienced this issue but didn’t receive the compensation, please contact in-app support and select the category “General Questions”. Please see this support article for instructions on how to contact us.